Usability Testing

What is Usability Testing (UT)?

Before we get into usability testing, let’s define what usability is. According to ISO, usability is “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use”.

Basic Scenario for RaisingStar UT

Now we’ll discuss about the UT that I did for RaisingStar. First, the scenario.

#1 Client Scenario

  1. Account Registration
  2. Child Registration
  3. Dashboard
  4. Activities
  5. Sub Activities
  6. Doing Activities

Usability Test Result

Because of time and availability constraint, I only managed to conduct usability tests to one persons. Here are their profile and also the results from their usability tests below:

#1 First Respondent

  • Age: 20
  • Gender: Female
  • Occupation: Undergraduate Student

#2 Second Respondent

  • Age: 26
  • Gender: Female
  • Occupation: Worker
  1. Some navbar bar cannot be clicked

System Usability Scale Result

After the usability tests, I also gave them a System Usability Scale (SUS) questionnaire to fill.

  • Respondent 1: 83
  • Respondent 2: 84

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store